Terms and Conditions
These terms and conditions (“Terms and Conditions”) set out the terms on which we supply tickets to you.
Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide tickets to you, how you and we may change or end the contract, what to do if there is a problem with the event and other important information. If you think that there is a mistake in these terms, please contact us to discuss.
You will need to click the box marked ‘I have read and agree to the website terms and conditions‘ in the course of your purchase of Tickets to confirm your acceptance of these terms. If you don’t accept these terms, you will not be able to order any Tickets from our website bazticket.com
Should you wish to or need to contact us about any aspect of these Terms and Conditions please do so by completing the form which can be found at bazticket.com/contact
If you need to speak to Us about the non-receipt of Tickets then please contact us via email [email protected] or via our hotline +230 5 252 4499.
In these terms and conditions the following words and phrases shall have the following meanings:
1. “Ticket” means an e-ticket issued by Us (or on our behalf) for an Event;
2. “Us” means Digitalist Ltd, having its registered office at 20, Avenue Brown, Quatre Bornes, Mauritius. The terms “our” and “we” shall be interpreted accordingly;
3. “Venue Managers” means the owners, organisers, operators of the Event Venue and/or their authorised representatives from time to time;
4. “you” the purchaser or acquirer of a Ticket for an Event, and “your” shall be interpreted accordingly.
Part 1 – Purchasing Tickets
1.1 Tickets are sold through this website bazticket.com, which is operated by us, subject to availability and to these Terms and Conditions.
1.2 These Terms and Conditions should be read carefully prior to purchase and if you have any queries relating to the Terms and Conditions or the purchase of Tickets then please contact Us prior to purchase, as your purchase of Tickets constitutes acceptance of these Terms and Conditions.
1.3 All Tickets will be issued as e-tickets. A valid Ticket must be shown to enable access to the Event.
1.4 Tickets are for your use and any person intending to accompany you. They are non-transferable and must not be sold, transferred or advertised for sale.
1.5 You acknowledge and agree that removing any part of, altering or defacing the Ticket may invalidate your Ticket.
1.6 It is your responsibility to check your Tickets on receipt as if you have made a mistake in ordering or otherwise it cannot always be rectified later. Please check your Tickets on receipt carefully and contact us immediately if there is a mistake. We will not be responsible for any Ticket that is lost, stolen or destroyed.
1.7 We will only accept responsibility for Tickets bought direct from Us.
1.8 Ownership or possession of a Ticket does not confer any rights (by implication or otherwise) on you to use, alter, copy or otherwise deal with any of the symbols, trademarks, logos and/or intellectual property appearing on the Ticket.
Price and Payment for Tickets
2.1 Tickets will be made available for sale and issued at different prices depending on the area and benefits attaching to that Ticket.
2.2 Payment processing fees may also be charged.
2.3 No tickets will be issued until We have received full payment from you.
Delivery of Tickets
3.1 Tickets will only be delivered to the email address provided by you at the time that the Ticket(s) are purchased.
3.2 If you have not received your Ticket(s) from Us at least seventy-two (72) hours prior to commencement of the Event, please contact Us.
Part 2 – Conditions of Admission to the Event
Conditions of Admission to the Event
Health and Safety
4.1 We and the Venue Managers reserve the right to refuse admission to the Event Venue in reasonable circumstances including for health and safety and/or licensing reasons or where we deem (acting reasonably) that a Ticket is void.
4.2 We and the Venue Managers also reserve the right to request that Ticket holders vacate the Event Venue at any time which we deem reasonable or as required in the circumstances and you acknowledge and agree that we and the Venue Managers may take any appropriate action to enforce this right.
4.3 By way of example (which is not an exhaustive list), we and/or the Venue Managers (and our respective representatives) may seek to remove a Ticket holder who: (a) fails, when requested, to produce proof of identity or age where required for the purposes of compliance with law or other reasonable request; (b) has behaved or is behaving in the Event Venue in a manner which, in our reasonable opinion has, or is likely to affect the enjoyment of other attendees at the Event; or (c) uses threatening, abusive or insulting words or displays threatening, abusive or insulting behaviour or in any way provokes or behaves in a manner which may provoke a breach of the peace.
4.4 You acknowledge and agree that you will comply with instructions and directions given by Event Venue staff, stewards and security and acknowledge that no refunds will be given to Ticket holders who are refused entry or removed from the Event Venue as a result of breach of clause 4.3 of Terms and Conditions or for reasons analogous to those listed in that clause.
Photography and Filming
5.1 You acknowledge and agree that the use of equipment for recording or transmitting (by digital, electronic or other means) any audio, visual or audio-visual material or any information or data inside the Event Venue whilst in play is strictly forbidden.
5.2 By attending the Event, you consent to your image and sound being filmed and recording of as a member of the audience. We may use such filming and recordings (including any copies) without payment to you.
Restrictions on access and readmission
6.1 It is not our intention to allow re-admission or pass-outs of any kind and you acknowledge and agree that it shall be at our discretion and/or the Venue Manager’s discretion as to whether Ticket holders may leave and re-enter the Venue during any Event Session.
6.2 Your Ticket may contain restrictions as to the areas of the Event Venue available to you and you acknowledge that your admission shall limit your access to these areas. You acknowledge and agree that the obstruction of gangways, access-ways, exits, entrances or staircases, congregating in non-designated areas or seeking entry to stands or seats for which you do not hold a Ticket is strictly forbidden.
Part 3 – Refunds, Cancellation and Exchanges
Refunds, Cancellation and Exchanges
7.1 We reserve the right (for ourselves and for the Event Venue owner) to make alterations to the timing, content, set up of the Event or any Event Session in our absolute discretion. We will endeavour to keep changes to an absolute minimum and only make such changes when necessary.
7.2 Where the Event is cancelled or re-scheduled, we will use our reasonable endeavours to notify you using the details you provided Us with at the time of booking your Tickets.
7.3 In case of Event cancellation, payment processing fee is non refundable.
7.4 It is your responsibility to inform us of any change to the contact address, telephone number or email address you provide us with at the time of ordering a Ticket.
7.5 Only the original purchasers of the Tickets will be eligible for refunds.
Part 4 – General Terms & Conditions
Our liability to you
8.1 Nothing in these Terms and Conditions shall limit or exclude our liability: (a) death or personal injury resulting from negligence; or (b) any damage or liability as result of fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded by applicable law.
8.2 To the extent permitted by applicable law we hereby exclude from these Terms and Conditions any and all warranties, conditions and other terms implied by statute or common law.
8.3 To the extent permitted by applicable law, we will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with, these Terms and Conditions or the use (or non-use) of the Tickets.
8.4 If you are a business who is purchasing Tickets or an individual purchasing Tickets for business purposes or on behalf of a business, then to the extent permitted by applicable law we shall not be liable for any loss of profits; loss of business; depletion of goodwill and/or similar losses; loss of anticipated savings; loss of agreement or contract; loss or corruption of data or information; business interruption, or loss of business opportunity or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses.
8.5 If you are an individual consumer purchasing Tickets then please note that we only provide the Tickets for your personal use and you agree not to use the Tickets or re-sell the Tickets for any commercial or business purposes, and, to the extent permitted by applicable law, we have no liability to you for any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses. If you purchase any Ticket from anyone other than Us, then you acknowledge that such Tickets may not be valid and we reserve the right to refuse admission to the Event where such Tickets are presented for entry. Any person identified as buying and then reselling the Tickets for commercial purposes or profit acknowledges that such Tickets shall become invalid and we reserve the right to refuse admission to the Event where such Tickets are presented for entry
8.6 You acknowledge that we and the Venue Managers enter into contracts with sponsors from time to time and that such sponsors attribute their branding for use at the Event and related event but that said sponsors have no responsibility for the operation of, or the ticketing for, the Event and will be unable to assist with any queries or concerns as to ticketing and as such have no liability under these Terms and Conditions
8.7 Our liability with respect to cancellation, refunds, exchanges and events outside our control is set out in Clauses 9.
Events outside our control
9.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control (Force Majeure Event).
9.2 A Force Majeure Event includes any act, event, omission or accident beyond our reasonable control and includes (as well as others) such things as: terrorist attack, fire, flood or natural disaster, epidemics, impossibility of the use of means of public or private transport, or public or private telecommunications networks or the threat of any of these things
9.3 If a Force Majeure Event occurs, we may have to cancel the Event or abandon it part way through and our obligations to you are deemed to be suspended for the period that the Force Majeure Event continues. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations may be performed despite the Force Majeure Event.
Use of Details and Data Protection
Health and Safety
9.5 You acknowledge and agree that it is your responsibility to comply with all relevant statutes (including Health & Safety and Environmental legislation), safety announcements and Event Venue regulations whilst attending the Event.
10.1 These Terms and Conditions and the other documents (if any) referred to herein contain all the terms applicable to the relationship between you and Us in relation to the subject matter hereof.
10.2 If any provision of these Terms and Conditions is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of these Terms and Conditions which shall remain in full force and effect. Further, if any provision of these Terms and Conditions is so found to be invalid or unenforceable but would be valid or enforceable if some part of the provision were deleted, the provision in question shall apply with such deletion(s) as may be necessary to make it valid and enforceable.
10.3 No delay, neglect or forbearance on our part in enforcing any provision of these Terms and Conditions shall either be or deemed to be a waiver or in any way prejudice any rights which we may have under these Terms and Conditions.
10.4 The relationship between you and Us is that of independent contracting parties and nothing in these Terms and Conditions shall be construed as creating a partner, agency or joint venture between you and Us.
10.5 You shall not (and shall not purport to) assign or otherwise transfer your rights or obligations under these Terms and Conditions whether in whole or in part without our prior written consent.
10.6 These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed and construed in all respects in accordance with Mauritian Law. You hereby acknowledge and agree that the Mauritian Courts will have the exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms and Conditions or their subject matter or formation (including non-contractual disputes or claims).
11.1 Entrants must be 18 or over to enter the Event. We reserve the right to obtain proof of age and to refuse entry in the Event if such proof, where requested, has not been given.
11.2. To the extent permissible under applicable law, we shall not be liable to any entrant (and/or any guest as applicable) for any loss or damage howsoever caused (whether in contract, tort (including, without limitation, negligence) statutory duty or otherwise) arising out of or in connection with the Event.